Prospecta
Legal

Privacy Policy

Transparency about how we process personal data on our website and platform, under Brazil's General Data Protection Law (Law No. 13,709/2018 – LGPD).

Effective date: 01/10/2026

1. Controller

PROSPECTA CLIENTES, registered under CNPJ 66.752.409/0001-72, headquartered at Av. Paulista, 1636, Bela Vista, São Paulo/SP, CEP 01310-200, is responsible for processing the personal data described in this Policy. Contact: contato@prospectaclientes.com.br.

2. Data collected on the website

  • Contact and demo forms: name, e-mail, phone/WhatsApp, company and message.
  • Cookies and similar technologies: browser identifiers, language and session preferences.
  • Analytics (Google Analytics): pages visited, traffic source, device, browser, approximate location and interactions, in aggregate form.

3. Data processed by the platform

When using our solutions, customers may enter or import prospecting data such as contacts' name, job title, company, public professional profile, business e-mail and phone, as well as message history and CRM opportunities.

Integrations with LinkedIn, WhatsApp and e-mail run on accounts connected by the customer and process only the data needed to execute cadences and log interactions.

4. Prospecta's role (controller and processor)

  • Controller: for data collected on the website and for customer and account user data (registration, billing, support).
  • Processor: for prospecting data customers enter into the platform, processed according to the customer's instructions; the customer is the controller of that data and responsible for the legal basis of its use.

5. Purposes

  • Reply to inquiries, schedule demos and send proposals.
  • Provide, maintain and improve contracted services.
  • Run prospecting cadences configured by the customer.
  • Send communications and content, with an unsubscribe option.
  • Comply with legal obligations, prevent fraud and ensure security.
  • Measure website audience and performance.

6. Legal bases

  • Performance of a contract and preliminary procedures (art. 7, V).
  • Legitimate interest (art. 7, IX), respecting data subjects' expectations.
  • Consent (art. 7, I), for non-essential cookies and marketing communications where applicable.
  • Compliance with legal or regulatory obligations (art. 7, II) and regular exercise of rights (art. 7, VI).

7. Sharing

We share data only when necessary with: hosting, cloud infrastructure and database providers; analytics and scheduling tools; form and e-mail delivery services; platforms connected by the customer (LinkedIn, WhatsApp, e-mail providers); and authorities when required by law. We do not sell personal data.

Some providers may be located outside Brazil; in such cases we apply the safeguards set out in art. 33 of the LGPD.

8. Retention

We keep data for as long as needed for the stated purposes, for the term of the contract and for applicable legal periods. Customer prospecting data is deleted or returned at the end of the contract upon request, unless retention is legally required.

9. Data subject rights

To exercise your rights, write to contato@prospectaclientes.com.br. If your data was entered by a platform customer, we will forward the request to the responsible controller.

  • Confirmation of processing and access to data.
  • Correction of incomplete, inaccurate or outdated data.
  • Anonymization, blocking or deletion of unnecessary or excessive data.
  • Portability, information about sharing and withdrawal of consent.
  • Objection to processing based on legitimate interest and review of automated decisions.

10. Data Protection Officer (DPO)

Our Data Protection Officer can be reached at contato@prospectaclientes.com.br, which is also the channel for the Brazilian National Data Protection Authority (ANPD).

11. Cookies

You can manage or block cookies in your browser settings; blocking essential cookies may affect how the website works.

  • Essential: required for the website to work securely.
  • Preferences: remember language and settings.
  • Analytics: Google Analytics, to understand website usage in aggregate.

12. Security and updates

We adopt reasonable technical and administrative measures such as encryption in transit, access control and activity logs. This Policy may be updated; the current version will always be available on this page.